This study focused on e - Governance Implementation delivery in Rivers State Nigeria. In this way, the exploitation
of Information and Communication Technology (ICT) in applications in Public administration has enhanced the delivery of
public services to citizens and clients not only by improving the process and management of government, but also by
redefining the traditional concepts of citizenship. The study found that there are certain challenges that hinder the adoption and
effective implementation of e-governance that would have engendered qualitative Public service delivery in Rivers State
Nigeria. We collected data from both primary and secondary sources, to elicit information from stakeholders in the research
area. The research unravel that the challenges facing the deployment of e-governance in Rivers State were incessant power
failure, communication infrastructure deficit and low IT professional manpower. The survey also revealed that the use of egovernance
would bring improved efficiency in government operations without necessarily increasing the cost of state
governance. It would strengthen democratic principles and ideologies which in turn brings good governance to the people.
Abasiama G. Akpan : Department of Computer Science, Ebonyi State University, Abakaliki - Nigeria.
Shedrack Mmeah : Department of Computer Science, Ken Saro Wiwa Polytechnic, Bori , Rivers State - Nigeria.
Barida Baah : Department of Computer Science, Ebonyi State University, Abakaliki - Nigeria.
ICT, e-governance, Internet, digital divide, service delivery
The study has shown that the most difficult challenges
facing the deployment of e-governance in Rivers State
were: lack of steady power supply, poor communication
infrastructure and high cost of computer and internet
equipments. The survey has also revealed that the use of egovernance
would bring improved efficiency in
government operations without necessarily increasing the
cost of state administration. E-governance will induce
accountability and prudence in the management of public
fund. There will be easy access to information and
government services, greater access to the people's
representatives, and greater participation of the people in
the governance processes and hence e - governance
strengthens democratic principles and ideologies. These
are the real features of good governance.
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