This research uses updated model of Delone and
Mclean of information systems success. Modification is done
by removing “use” variable from the model. “Use” variable
of the model is eliminated because the use of Final Project
Information System is mandatory. There are five variables
in this research, information quality, system quality, service
quality, user satisfaction and net benefits. The research was
conducted by analyzing the results of questionnaires
collected from 45 student respondents who has used Final
Project Information System. The method of analysis used in
this research is the Partial Least Square using software
SmartPLS. The analysis shows that the user satisfaction of
Final Project Information System is influenced by the
quality of information and the quality of system. Net benefit
is affected by the user's satisfaction. In this research the
quality of service does not have any impact on user
satisfaction. In general, Final Project Information System
has provided benefits to users, however users are still not
satisfied with the quality of service of Final Project
Information System.
Published In : IJCAT Journal Volume 2, Issue 9
Date of Publication : September 2015
Pages : 341 - 347
Figures :03
Tables : 07
Publication Link :Analysis of Final Project Information System Success
in Department of Informatics Engineering of
University X
Rio Jumardi : Completed Bachelor’s Degree in Department of
Informatics at Universitas Pembangunan Nasional “Veteran”
Yogyakarta and completed Postgraduate Program at Department of
Electrical Engineering and Information Technology, Faculty of
Engineering, Universitas Gadjah Mada (UGM).
User Satisfaction
Information System
Model
Delon dan Mclean
PLS
Based on statistical data analysis and discussion of the
quality of Final Project Information System in Informatics
Engineering Department of University X can be
concluded as follows:
1. Information quality and system quality significantly
affect on user satisfaction Final Project Information
System.
2. User satisfaction significantly affect on Net Benefits .
Final Project Information System provides benefits to
students in obtaining final project information, which
helps ease the completion of the final project.
3. Service quality did not significantly affect on user
satisfaction.
4. In general, Final Project Information System has
provided benefits to users, however users are still not
satisfied with the quality of service of Final Project
Information System.
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